Mia, vice president of operations, was looking to make her company more efficient and asked Cesar to manage the reorganization of the order fulfillment center, even though he was less experienced than many of the managers in that department. Cesar found that the other managers were not cooperative in giving him access to their current procedures or ideas about new ones, and he felt powerless to compel them. Mia most likely made the mistake of
A)assigning inappropriate tasks to a junior manager.
B)delegating responsibility without adequate authority to Cesar.
C)"passing the buck" by blaming Cesar's performance.
D)taking credit for Cesar's accomplishments.
E)underestimating Cesar's capabilities.

Question

Quizplus · Accepted Answer

Mia delegated responsibility to Cesar without providing him with the necessary authority. This made it difficult for Cesar to achieve the desired results and undermined his effectiveness as a manager. Mia should have provided Cesar with the authority and resources necessary to accomplish his task, and made it clear to the other managers that their cooperation was required.

Mia, Vice President of Operations, Was Looking to Make Her