In a four-year time period, Isaiah's organization has grown from a one-man motorcycle repair shop to a custom bike manufacturing/assembly and rebuild business employing 24 mechanics and technicians. Due to Isaiah's difficulty in delegating responsibility, he makes almost all important business and design/technical decisions. As a result, he is working 80 hours per week, and the business has stopped expanding. The business is suffering an employee turnover problem. Isaiah's business is a(n)________ organization.
A)centralized
B)decentralized
C)organic
D)matrix
E)learning

Question

Quizplus · Accepted Answer

Isaiah's difficulty in delegating responsibility and making almost all important decisions shows that his organization is centralized, meaning decision-making and authority are concentrated in one person or group at the top. This can lead to employee dissatisfaction, turnover, and stunted growth as the organization relies too heavily on one person's ideas and decisions.

In a Four-Year Time Period, Isaiah's Organization Has Grown from a One-Man