PowerSounds Inc. is a manufacturer of audio equipment. The corporation has production, marketing, accounting, and finance departments. They have a department that makes speakers, turntables, and accessories for professional DJs, and a department that produces equipment for home use. Marlena works in the production department manufacturing speaker components. She reports to the production manager and her project manager. Emmanuel works in the accounting department and also manages public relations. The organization requires all the employees to wear the corporation's T-shirt as part of the uniform. There are also specific procedures that the employees must follow while manufacturing the instruments. By requiring all employees to wear the corporation's T-shirt, PowerSounds Inc. is utilizing the principle known as
A)formalization.
B)standardization.
C)concentration.
D)unity of command.
E)delegation.

Question

Quizplus · Accepted Answer

Formalization is the process of establishing rules and procedures to govern the behavior of employees. By requiring all employees to wear the corporation's T-shirt, PowerSounds Inc. is establishing a rule that all employees must follow. This rule helps to create a sense of unity and professionalism within the organization.