Akako Works as a Receptionist for a Medical Office

Akako works as a receptionist for a medical office. Some of the doctors have asked her to tell patients that they are in an appointment when in fact they are playing golf. If Akako wanted to follow the ethical system of universalism, she would

A) make sure the doctors do her a favor, such as giving her tickets to a concert, in return for lying for them.
B) ask around to see if other receptionists have done similar favors for doctors.
C) refuse to lie because she believes that the lie will be discovered, harming her reputation.
D) quit her job because she believes all people should uphold certain values, such as not lying.
E) decide to lie because everyone does it at one time or another.