Greta takes pride in her ability to make decisions that shape corporate strategy, even though top executives probably do not realize it. Nonetheless, she knows that her primary focus is managing routine tasks associated with her operational plan, e.g., managing inventory, collecting customer feedback, developing delivery schedules, and supervising her employees. Greta is probably a(n)
A)middle-level manager.
B)frontline manager.
C)operational manager.
D)top-level manager.
E)strategic manager.

Question

Quizplus · Accepted Answer

Greta's responsibilities, such as managing inventory, collecting customer feedback, developing delivery schedules, and supervising employees, are typical of a frontline manager. These tasks are directly related to the day-to-day operations of the business, distinguishing her role from that of middle-level, operational, top-level, or strategic managers, who would focus more on broader organizational strategy and less on routine tasks.

Greta Takes Pride in Her Ability to Make Decisions That