Joaquín, a human resources manager, has to lay off either of two department heads, Coral or Mike, because the downsizing process that is going on in the organization calls for the merging of their two departments. However, Joaquín cannot decide whom to lay off, since they are both excellent managers and he does not want to dismiss either of them. In this case, Joaquín is having a difficult time making a decision due to experiencing ________ conflict.
A)interdependence
B)organizational
C)cognitive
D)psychological
E)affective

Question

Quizplus · Accepted Answer

Joaquín is experiencing psychological conflict, which occurs when a person has to make a decision that conflicts with their personal values, beliefs, or moral standards. In this case, Joaquín is struggling with the decision because he does not want to harm either Coral or Mike, who are both important to him.

Joaquín, a Human Resources Manager, Has to Lay Off Either