An approach to achieving ________ includes preventing defects before they occur.
A)total quality
B)cost competitiveness
C)sustainability
D)innovation
E)efficiency

Question

Quizplus · Accepted Answer

Total quality includes a focus on prevention rather than detection of defects, as well as continuous improvement efforts to enhance the overall quality of products or services. The other options may also involve a focus on preventing defects, but it is most closely associated with achieving total quality.

An Approach to Achieving ________ Includes Preventing Defects Before They