Felipe is the manager of Pawlicious, a bakery that specializes in cookies for cats and dogs. As the manager of the bakery, he has many responsibilities. One day he holds a meeting where he informs the employees that the company must freeze wages for the next year. An agitated employee threatens to "make the company regret this," so Felipe asks the employee to leave immediately and makes sure that security personnel escort the employee off the premises. After the meeting, Felipe goes to meet one of the bakery's distributors to obtain information about possible new markets for the company's products. Then he represents the company at a dinner for the retiring bank officer who handled Pawlicious's account for many years. These are some of the roles that Felipe performs as a manager.Which of the following roles was Felipe performing when he notified the employees of the upcoming wage freeze?
A)negotiator
B)liaison
C)disseminator
D)spokesperson
E)entrepreneur

Question

Quizplus · Accepted Answer

Felipe was acting as a spokesperson when he informed the employees about the wage freeze. As a spokesperson, Felipe communicates information between the organization and external entities, such as employees, customers, or the media.

Felipe Is the Manager of Pawlicious, a Bakery That Specializes