During her performance review, Kendra's manager listened to her goals for her career and then repeated them back to her. This is an example of the listening skill known as
A)decoding.
B)encoding.
C)transmission.
D)reflection.
E)filtering.

Question

Quizplus · Accepted Answer

This is an example of reflection, which involves restating or summarizing a person's message to ensure accurate understanding and to show that you are actively listening.

During Her Performance Review, Kendra's Manager Listened to Her Goals