The term reflection, as it relates to listening skills, refers to a technique that involves
A)telling the other person what you believe he or she should have said.
B)placing a greater emphasis on talking than listening.
C)highly effective one-way communication.
D)stating back to the other person what you think he or she is saying.
E)filtering the message to hear what you want to hear.

Question

Quizplus · Accepted Answer

Reflection involves stating back to the other person what you think he or she is saying. It is an effective listening technique that demonstrates to the speaker that their message is being received and understood. It also allows the listener to clarify any misunderstandings or misinterpretations of the speaker's message.

The Term Reflection, as It Relates to Listening Skills, Refers