"Dell," said Sabrina, production manager, "You were an hour late to work today, the third time in six weeks. I counseled you about this problem the previous two times. With this third infraction, I am putting you on official performance probation, effective immediately. Please read this memo from me to you, with a copy to Human Resources, outlining my expectations of you regarding punctuality, and the outcomes if you are able to meet these expectations or not." The memo is an example of ________ communication.

Question

Quizplus · Accepted Answer

The memo from Sabrina to Dell is a formal communication as it follows a specific format, includes specific language and tone, and is documented for future reference.

"Dell," Said Sabrina, Production Manager, "You Were an Hour Late