Though it can provide people with information, help them solve problems, and teach them how to do their work, ________ communication can be destructive when misinformation proliferates and harms people and operations.
A)downward
B)semantic
C)grapevine
D)upward
E)formal

Question

Quizplus · Accepted Answer

The grapevine communication refers to informal communication within an organization. While it can provide people with useful information, it can also spread misinformation and rumors that can harm people and operations. The other options (A) downward communication, (B) semantic communication, (D) upward communication, and (E) formal communication do not necessarily have the same potential for misinformation and harm as the grapevine.

Though It Can Provide People with Information, Help Them Solve