"I wish that all of our contract negotiations ended up like this one, even though it took months and involved resolving many conflicts. In working together for so long, we and the client built a relationship. As a result, we learned to work together cooperatively but without losing our assertiveness for our respective positions. It was a textbook case of using ________ to resolve conflicts and maximize both parties' satisfaction."
A)accommodation
B)mediation
C)collaboration
D)compromise
E)satisficing

Question

Quizplus · Accepted Answer

The statement mentions that the parties worked together cooperatively, without losing their assertiveness, and built a relationship resulting in maximizing both parties' satisfaction. This aligns with the collaborative approach to conflict resolution, where both parties work together towards a mutually beneficial solution. The other options - accommodation, mediation, compromise, and satisficing - do not fully capture the cooperative and assertive approach described in the statement.

"I Wish That All of Our Contract Negotiations Ended Up