Three coworkers are heatedly discussing what to order for their department lunch that day. Spencer wants to have Italian food, while Hope wants Mexican food. Emile says that he wants to eat something healthful, such as food from a salad bar. Hope finally says it does not matter and walks away frustrated with the situation. Spencer suggests to Emile that there is an Italian fast food restaurant that has salad on the menu, so they both could get some of what they want. Emile, concerned for Hope's feelings, says that they should get Mexican food.Which approach to conflict does Emile use?
A)avoidance
B)collaboration
C)accommodation
D)assertiveness
E)competition

Question

Quizplus · Accepted Answer

Emile uses the accommodating approach. Emile considers everyone's opinion and tries to reach a decision that benefits everyone, including Hope's feelings. He suggests getting Mexican food to accommodate Hope's needs, even though it is not his first choice.

Three Coworkers Are Heatedly Discussing What to Order for Their