Marv has noticed that Terri's employee turnover rate is twice the firm's average, and he has heard several reports of poor morale in Terri's division. As he discusses these problems with Terri, he reviews her key employees' performance goals. He determines that these goals are a key reason for the problems. Marv advises Terri, "Your key employees' performance goals are a 'textbook case' of extinction because they are ________ and, therefore, very demotivating."
A)specific and quantifiable
B)acceptable to the key employees
C)time-specific
D)impossible to achieve
E)achievable

Question

Quizplus · Accepted Answer

The key employees' performance goals are impossible to achieve, which is a key characteristic of extinction. This is creating poor morale and high turnover rates in Terri's division.

Marv Has Noticed That Terri's Employee Turnover Rate Is Twice