In order to effectively manage IT operations, only internal measures such as network downtime are needed.
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Q3: IT Systems operations problems are never obvious
Q4: Outsourcing all or most of a reengineered
Q5: IT operations budgets contain hardware expenses only,
Q6: Security authentication prevents parties from denying actions
Q7: Problems reported by the external operational measures
Q9: According to Congleton, it is easier to
Q10: Managing outsourcing simplifies IT operations consisting solely
Q11: Managing IT operations requires facilitation, mediation, trade-offs,
Q12: Disaster recovery planning is typically part of
Q13: The sole job of IT management is
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