John's department went through a major reorganization last year with the upgradation of technology, transfer of five employees, and the office moving to a more economical location. Last week, for the first time, the department achieved their production numbers. According to Lewin, what state of change is the department in?
A)refreezing
B)unfreezing
C)storming
D)thawing
E)framing

Question

Quizplus · Accepted Answer

The department went through a major reorganization last year which included upgrading technology, transferring employees, and moving to a new location. This can be categorized as "unfreezing" as the department had to change their habits and behaviors. However, last week they achieved their production numbers, indicating a state of stability and success. The achievement of production numbers is a sign that the changes implemented during the unfreezing phase were successful, and the department is moving towards a state of stability. According to Lewin's Change Management Model, the final step in the process of change is "refreezing," which is the state of stability, where the new changes are consolidated and become the norm. Therefore, the best choice is A) Refreezing.

John's Department Went Through a Major Reorganization Last Year with the Upgradation