Gen is listening to Heidi, who is talking about her painful breakup that occurred yesterday. Gen says, "I think you're better off without him, Heidi. He was way too old for you." Why is Gen's statement NOT as supportive as it could be?

Question

Quizplus · Accepted Answer

Gen's statement includes a judgment about Heidi's ex-partner, which may not be helpful or supportive for Heidi in dealing with the pain of the breakup. Instead of focusing on the present situation and Heidi's feelings, Gen brings up an unrelated factor (the age difference) that may not be relevant or helpful for Heidi.

Gen Is Listening to Heidi, Who Is Talking About Her