Jack and Mary share an office. Jack complains that Mary is disorganized, which makes his workspace untidy. Mary thinks there is nothing wrong with being disorganized and that Jack has to relax. As they listen to each other, they begin to change their viewpoints. What step in the perception process is this an example of?

Question

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Negotiation is the step in the perception process where individuals influence each other's perceptions and come to a mutual understanding or agreement. Jack and Mary are listening to each other and changing their viewpoints, which is an example of negotiation.

Jack and Mary Share an Office