In a demanding tone of voice, your nursing supervisor says "It's your turn to fill the medical supplies." What should a person do to clarify the relational dimension of her message?
A)Tell your supervisor how defensive she sounds.
B)Ask your colleague to explain the real problem.
C)Point out the tone of voice and ask if your supervisor if she is upset with you.
D)Negotiate other ways of dealing with the medical supply problem which may lead to a discussion of the real problem.

Question

Quizplus · Accepted Answer

C) Pointing out the tone of voice and asking if the supervisor is upset allows for clarification of the relational dimension of the message, directly addressing any potential misunderstanding or emotional context.

In a Demanding Tone of Voice, Your Nursing Supervisor Says