______ occurs when a case is handled informally, outside of juvenile courts.

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Diversion refers to a process where a juvenile case is handled outside of the formal court system, typically through programs or interventions aimed at addressing the underlying issues that led to delinquent behavior. This approach is often used in cases where the offense is minor, the juvenile is a first-time offender, or the court believes that the juvenile can benefit from rehabilitative services without being formally adjudicated.

______ Occurs When a Case Is Handled Informally, Outside of Juvenile