The human resource manager reminded the new employees that when a conflict arises it is best to explain concerns directly and take into account the rights of the recipient of your message. What type of communication is the manager promoting?
A) assertive
B) passive
C) aggressive
D) confrontational

Question

Quizplus · Accepted Answer

The manager is promoting assertive communication, which involves expressing concerns and feelings directly while still taking into consideration the rights and feelings of the other person involved in the conflict.

The Human Resource Manager Reminded the New Employees That When