A closeness matrix can reflect the qualitative judgments of managers and employees, or can be based upon the number of trips between each pair of departments.

Name: A closeness matrix can reflect the qualitative judgments of managers and employees, or can be based upon the number of trips between each pair of departments.
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A closeness matrix can be based on qualitative judgments or on quantitative data such as the number of trips between departments.

A Closeness Matrix Can Reflect the Qualitative Judgments of Managers