All parts of an organization, as well as external suppliers and customers across the supply chain, need to be involved to ensure that processes are providing the most value to their internal and external customers.

Question

Quizplus · Accepted Answer

Continuous improvement and value creation involve the participation of all stakeholders in the organization and those in the supply chain. It is essential to involve suppliers and customers in the process to optimize the value chain and improve the overall customer experience. Therefore, the statement is true.

All Parts of an Organization, as Well as External Suppliers