The 15-year-old car didn't dazzle students or members of the opposite sex, but it started every morning and evening and got the professor to his destination on time, thereby scoring high on the:
A) psychological impressions scale of quality.
B) fitness for use scale of quality.
C) support scale of quality.
D) bells and whistles scale of quality.

Question

Quizplus · Accepted Answer

The Fitness for Use scale of quality refers to how well a product performs its intended function. In this case, the car may not be impressive in terms of psychological impressions or bells and whistles, but it reliably gets the professor to his destination, which is its intended function.

The 15-Year-Old Car Didn't Dazzle Students or Members of the Opposite