Financial measures such as return on investment (ROI) and residual income as well as operating measures may be included in a balanced scorecard.
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Q20: The balanced scorecard framework rejects the notion
Q21: In essence, a balanced scorecard lays out
Q22: If the balanced scorecard is correctly constructed,
Q23: The performance measure which answers the question
Q24: The balanced scorecard can only have four
Q26: An increase in appraisal costs in a
Q27: Incentive compensation for employees, such as bonuses,
Q28: The performance measures on a balanced scorecard
Q29: A balanced scorecard contains both customer and
Q30: An increase in appraisal costs will usually
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