If a utility company supplies both gas and electricity to its customers,it can exploit economies of scope in billing and customer service.

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Economies of scope refer to the cost-saving advantages that a company gains by producing multiple products/services together. In the case of a utility company supplying both gas and electricity, they can enjoy economies of scope in billing and customer service as they can use the same billing system and customer service staff to handle both services, reducing costs and increasing efficiency.

If a Utility Company Supplies Both Gas and Electricity to Its