Increasing the percentage of on-time deliveries to customers actually reduces the total revenue of a firm.

Name: Increasing the percentage of on-time deliveries to customers actually reduces the total revenue of a firm.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

This statement is false. Increasing the percentage of on-time deliveries to customers is likely to increase customer satisfaction, which can lead to repeat business and positive word-of-mouth marketing. In turn, this can ultimately increase revenue for the firm.

Increasing the Percentage of On-Time Deliveries to Customers Actually Reduces