The greater the margin by which the arrival rate exceeds the service rate, the better the performance of the waiting line.

Question

Quizplus · Accepted Answer

The statement is actually false. A high arrival rate and low service rate can result in longer wait times and a greater number of customers in the waiting line, leading to poor performance. A balanced arrival and service rate is ideal for efficient waiting line performance.

The Greater the Margin by Which the Arrival Rate Exceeds