Managers at Arnold Palmer Hospital take quality so seriously that the hospital typically is a national leader in several quality areas-so that continuous improvement is no longer necessary.

Question

Quizplus · Accepted Answer

Continuous improvement is always necessary regardless of current performance levels. Even if a hospital is a national leader in quality areas, there is always room for improvement and the need to strive for even higher levels of excellence.

Managers at Arnold Palmer Hospital Take Quality So Seriously That