Which is NOT true regarding differences between goods and services?
A) Tangible goods are generally produced and consumed simultaneously; services are not.
B) Most goods are common to many customers; services are often unique to the final customer.
C) Services tend to have a more inconsistent product definition than goods.
D) Services tend to have higher customer interaction than goods.
E) None, i.e., all of these are true.

Question

Quizplus · Accepted Answer

The statement in A is incorrect because it is actually services that are generally produced and consumed simultaneously, not tangible goods. Goods are typically produced, then stored or shipped, and consumed later, whereas services are often created and provided at the point and time of consumption.

Which Is NOT True Regarding Differences Between Goods and Services