Which is NOT true regarding differences between goods and services?
A) Services are generally produced and consumed simultaneously; tangible goods are not.
B) Services tend to be more knowledge-based than goods.
C) Services tend to have a more inconsistent product definition than goods.
D) Goods tend to have higher customer interaction than services.
E) Reselling is unusual in services; goods often have some residual value.

Question

Quizplus · Accepted Answer

The statement that goods tend to have higher customer interaction than services is not true. In fact, services usually involve more direct customer interaction than goods, as they are often tailored to the specific needs and preferences of the customer.

Which Is NOT True Regarding Differences Between Goods and Services