Productivity tends to be more difficult to improve in the service sector because the work is:
A) often difficult to automate.
B) typically labor-intensive.
C) frequently processed individually.
D) often an intellectual task performed by professionals.
E) All of these make service productivity more difficult.

Question

Quizplus · Accepted Answer

All of the given options make service productivity more difficult. Service sector work often requires human interaction, customization, and creativity which cannot be easily automated. It is also typically labor-intensive as it relies on the skills and expertise of the service provider. Additionally, service work is often processed individually rather than in standardized ways, which can make it harder to optimize workflows and increase efficiency. Finally, many service sector jobs require intellectual labor performed by professionals with specialized skills and knowledge, which can be difficult to improve through traditional productivity measures such as automation or process improvement.

Productivity Tends to Be More Difficult to Improve in the Service