Formalization
A)can lead to greater innovativeness.
B)enhances employee motivation.
C)provides for quicker decision making.
D)makes employee behavior predictable.

Question

Quizplus · Accepted Answer

Formalization involves creating standardized procedures, rules, and policies for employees to follow. This creates predictability in employee behavior, as they know exactly what is expected of them. However, this may limit innovativeness and flexibility in decision making, as employees may feel constrained by the formalized guidelines. Formalization may also increase employee motivation if they feel that their work is being recognized and rewarded within a structured system. However, it may not always lead to quicker decision making, as certain decisions may require going through multiple levels of hierarchy and bureaucracy.