Paolo is a manager of a department in a small, family-run retail department store.He and his subordinates clash over scheduling and other procedural aspects of the job almost daily.While having the title of manager, Paolo makes few decisions for the department, instead implementing those relayed by his manager.The sales associate position as well as his managerial position do not have specific duties tied to them; instead everyone is supposed to do "whatever it takes." According to Fiedler's Contingency theory, the situation would best be described as

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The situation described is unfavorable according to Fiedler's Contingency theory. The constant clash between Paolo and his subordinates, lack of specific duties for both the sales associates and manager, and reliance on decisions from higher-ups indicates a lack of control and a lack of clear direction for the department. This makes it difficult for Paolo to effectively lead and motivate his team, ultimately leading to an unfavorable situation.

Paolo Is a Manager of a Department in a Small