In crisis situations,it is extremely important that an executive be the spokesperson for the firm.
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Q26: There are cultural differences in the use
Q27: Communication flows upward,downward,and laterally in an organization,but
Q28: People speak much faster than they hear
Q29: Nonverbal communication is at least as important
Q30: Written and verbal communication tends to seek,give,or
Q32: The most information-rich communication channel is a
Q33: The sentence construction of the "Isn't it?"
Q34: In China,as in the United States,direct eye
Q35: A press release is intended to appear
Q36: Written communication is best utilized when the
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