Organizational citizenship behaviors include all of the following EXCEPT
A)working voluntary overtime.
B)assisting new employees.
C)speaking positively about the organization.
D)performing the duties in one's job description.

Question

Quizplus · Accepted Answer

Performing the duties in one's job description is not considered an organizational citizenship behavior, as it is a basic expectation of the job. OCBs refer to the voluntary behaviors that go above and beyond one's job duties and contribute positively to the overall functioning and success of the organization. A, B, and C are all examples of OCBs.

Organizational Citizenship Behaviors Include All of the Following EXCEPT