Government reports and investigations by social critics are examples of stakeholder contacts that are used to seek out the voice of the customer.

Question

Quizplus · Accepted Answer

Government reports and investigations by social critics are not typically considered stakeholder contacts for seeking out the voice of the customer. Instead, they are more often sources of regulatory, social, or ethical oversight. Direct stakeholder contacts usually involve engaging with customers, employees, suppliers, and partners to gather feedback and insights.

Government Reports and Investigations by Social Critics Are Examples of Stakeholder