Rex is the general manager of the New Way Hotel. Whenever an employee comes up to Rex with a new idea, he listens patiently, cites all of the advantages of the new idea and then addresses the negatives, but only in a constructive mode. Identify the technique being used by Rex to encourage creativity.

Question

Quizplus · Accepted Answer

Rex is using the "itemized response" technique, where he systematically addresses both the positives and negatives of an idea, encouraging constructive feedback and creativity.

Rex Is the General Manager of the New Way Hotel