Customers rarely expect salespeople to be knowledgeable about market opportunities and relevant business trends that may affect the customer's business.

Question

Quizplus · Accepted Answer

Customers actually do expect salespeople to have knowledge of market opportunities and relevant business trends that may affect their own business. This knowledge can help salespeople better understand the customer's needs and offer more tailored solutions.

Customers Rarely Expect Salespeople to Be Knowledgeable About Market Opportunities