Treating an injured guest with sensitivity and concern can reduce the likelihood of a lawsuit.

Question

Quizplus · Accepted Answer

When a guest is injured, showing empathy and providing prompt and appropriate medical assistance can prevent the situation from escalating and reduce the risk of a lawsuit. Demonstrating concern for the guest's well-being and taking corrective actions to prevent repeat incidents can also improve the guest's perception of the establishment and prevent negative reviews or publicity.

Treating an Injured Guest with Sensitivity and Concern Can Reduce