In markets where it's hard to differentiate the core products,more and more companies are turning to _____ as a strategy to acquire and maintain customers.
A)collaborative involvement
B)service motivation
C)resilience
D)service quality
E)reliability

Question

In markets where it's hard to differentiate the core products,more and more companies are turning to _____ as a strategy to acquire and maintain customers.​
A)​collaborative involvement
B)service motivation​
C)resilience
D)service quality​
E)​reliability

Quizplus · Accepted Answer

In markets where core products are similar, companies focus on service quality to stand out and retain customers, as it enhances customer satisfaction and loyalty.

In Markets Where It's Hard to Differentiate the Core Products,more