All external communication with customers should be designed to create goodwill and contribute to customer satisfaction, even when they are protesting loudly at you.

Name: All external communication with customers should be designed to create goodwill and contribute to customer satisfaction, even when they are protesting loudly at you.
Brand: Quizplus
Rating: 4.8 (59 reviews)

Question

Quizplus · Accepted Answer

Maintaining a positive and professional tone during customer complaints is important for resolving the issue and retaining the customer's loyalty.

All External Communication with Customers Should Be Designed to Create