Jim Sanderson comes to the office today to pay the balance due on the statement you sent him last week. He presents the statement, showing an amount due of $96.75, and a money order for $96.75. What should you do?
A) Explain that office policy allows you to accept only cash, check, or credit card
B) Accept the money order and record it on the daily log and the patient's ledger card
C) Complete the stub attached to the check and return the stub to Mr. Sanderson
D) Ask Mr. Sanderson for a photo ID to prove that he purchased the money order
E) Ask Mr. Sanderson to wait while you verify that the money order is valid
Correct Answer:
Verified
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