A collection letter containing stronger wording that asks the patient to specify when the amount will be paid and to contact the office to make payment arrangements may be sent when an account is ____ days past due.

Question

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When an account is 90 days past due, it is common practice to send a collection letter with stronger wording, urging the patient to specify a payment date and to contact the office to make payment arrangements. This approach is typically taken after initial reminders have been sent and the account remains unpaid.

A Collection Letter Containing Stronger Wording That Asks the Patient