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If You Are Uncertain About Whether to Give Particular Information

Question 12

Multiple Choice

If you are uncertain about whether to give particular information to a patient on the telephone, a general principle is to ____.


A) have the nurse relay the information
B) document the details of the call, including what you said, in the chart
C) realize it is appropriate and honest to give information to the patient
D) have the physician return the patient's call
E) tell the patient you can't find the requested information

Correct Answer:

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