One responsibility of many medical assistants when they answer the telephone involves ________ calls before routing them to other staff members.
Correct Answer:
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Q70: The _ list specifies who is responsible
Q71: Saying words correctly is called proper _.
Q72: Good communication skills help project a positive
Q73: Telephone _ means handling calls politely and
Q74: If you must walk around the office
Q76: When handling calls from patients, employees should
Q77: A medical assistant may be asked to
Q78: The medical assistant cannot handle calls from
Q79: Establishing a regular _ for retrieving messages
Q80: When taking information from a patient, you
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