When providing reasons for bad news in a negative news message that uses the indirect approach, you should ________.
A) use "company policy" as the reason whenever possible
B) start with the most positive points and then move on to increasingly negative ones
C) present your reasons in a clearly apologetic tone
D) avoid going into details of the reasons for the bad news
Correct Answer:
Verified
Q17: The primary advantage of using the direct
Q18: A negative message using the _ approach
Q19: You should use the indirect approach to
Q20: The _ approach to organizing negative messages
Q21: When conveying negative news you should always
Q23: Which of the following is NOT a
Q24: When using the indirect approach to organize
Q25: Dana, HR manager at a small company,
Q26: In a negative message that uses the
Q27: An apology should _.
A) be stated at
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents