It's a good rule when writing business messages to avoid being too intimate, too folksy, or chatty.

Name: It's a good rule when writing business messages to avoid being too intimate, too folksy, or chatty.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The purpose of business messages is often to convey professionalism and maintain a certain level of formality. Being too intimate, folksy, or chatty can detract from that professionalism and may not be appropriate in a business context.

It's a Good Rule When Writing Business Messages to Avoid