Which of the following statements about how the services characteristic of inseparability affects delivery of the service is true?
A) The receiver of the service does not interact with the provider of the service.
B) Customers cannot sample the service before they buy it.
C) A direct channel of distribution must not be used.
D) The service must be created and dispensed simultaneously.
E) The scale of operation of the firm must not be limited.
Correct Answer:
Verified
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